📞 eClerx Off Campus Drive 2025 | Inbound US Voice Process | Navi Mumbai
📌 Introduction
eClerx Services Ltd. is hiring freshers and experienced candidates (0-1 years) for the role of Customer Care Executive – Inbound US Voice Process. This is an exciting opportunity for candidates with excellent communication skills and a passion for delivering outstanding customer service. The role also involves upselling products and services to maximize revenue.
🏢 About eClerx
eClerx is a leading process management and data analytics company that provides business process management, automation, and analytics solutions to global clients. With a strong presence across industries, eClerx is known for offering dynamic career opportunities in customer engagement, sales, and technical support.
💼 Job Role – Customer Care Executive (Inbound US Voice Process)
As a Customer Care Executive, you will be the first point of contact for US-based customers. Your responsibilities will include addressing customer inquiries, providing accurate information, upselling services, and ensuring customer satisfaction while meeting sales targets.
📍 Job Location
Navi Mumbai, Maharashtra, India
🗓 Walk-in Interview Details
- Date: 25th August 2025
- Time: 9:30 AM – 5:30 PM
- Venue: eClerx Services Ltd., Building #11, 3rd Floor (Recruitment Bay), K Raheja Mindspace, Plot #3, TTC Industrial Area, Thane Belapur Road, Airoli (E), Navi Mumbai – 400708
🎓 Eligibility Criteria
- Education: Minimum High School Diploma (12+3 years diploma) or equivalent
- Bachelor’s degree in any field preferred (Freshers or Experienced)
- Note: BE/BTech candidates are not eligible
- Experience: 0 – 1 years (Freshers can apply)
- Excellent verbal and written communication skills in English
- Flexibility to work in rotational shifts (including evenings, weekends, and holidays)
🔍 Key Responsibilities
- Answer incoming customer calls in a professional and courteous manner
- Understand customer needs and provide accurate information on products and services
- Upsell products and services while handling objections empathetically
- Document customer interactions and sales details in CRM systems
- Meet or exceed individual and team sales targets
- Maintain up-to-date knowledge of company offerings and industry trends
✅ Required Skills
- Excellent communication and active listening skills
- Problem-solving ability and quick decision-making
- Ability to multitask and manage time effectively
- Basic computer proficiency and CRM knowledge
- Customer-first mindset with sales orientation
💰 Compensation & Benefits
- Salary: ₹2.25 – 3 LPA
- Performance-based incentives
- Career growth opportunities in customer service and sales
- Dynamic and fast-paced work culture
📅 Selection Process
- Walk-in Interview
- Communication Assessment
- HR Round
- Final Selection
🙋♂️ Frequently Asked Questions (FAQ)
Q1: Who can apply?
👉 Candidates with a 12+3 Diploma or a Bachelor’s degree (any stream except BE/BTech) and excellent communication skills.
Q2: Is prior experience required?
👉 No, freshers with 0–1 years of experience are welcome.
Q3: What is the salary package?
👉 ₹2.25 – 3 LPA with incentives.
Q4: Is this a rotational shift job?
👉 Yes, candidates must be flexible for night shifts, weekends, and holidays.
📌 Apply Now
🔗 Click here to Apply – eClerx Inbound US Voice Process
✅ Conclusion
The eClerx Off Campus Drive 2025 is a great opportunity for candidates looking to build a career in customer service and sales. With a competitive package, growth prospects, and exposure to the US Voice Process, this role is ideal for freshers and early professionals. Don’t miss the walk-in interview on 25th August 2025 at Navi Mumbai!
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