Mphasis Walk-in Drive 2025 | Support Specialist (Voice Process) | Mangalore
Mphasis is conducting a Walk-in Drive in Mangalore for the role of Support Specialist (Voice Process). This is a fantastic onsite job opportunity for freshers and experienced candidates to work with a global IT and business process outsourcing leader.
🏢 Company
Mphasis
💼 Job Role
Support Specialist (Voice Process)
📍 Location
Ella, PL Compound, Morgansgate, Jeppu Market Road, Mangalore, Karnataka (Onsite)
📅 Walk-in Details
- Interview Dates: 3rd – 20th September 2025
- Interview Timings: 10:30 AM – 5:00 PM
- Shifts: Night Shift (6:30 PM – 3:30 AM, Monday to Friday)
📚 Eligibility Criteria
- Education: Bachelor’s Degree (Mandatory)
- Freshers and candidates with up to 2 years of experience are welcome
- Excellent spoken and written English communication skills
- Neutral accent and ability to handle calls professionally
- Willingness to work in rotational shifts and extended hours
🔍 Required Skills
- Intermediate computer operation and MS Office proficiency
- Basic knowledge of Avaya/phone systems
- Good analytical skills, active listening, and probing ability
- Basic understanding of insurance processes
- Ability to handle customer escalations effectively
🚀 Job Responsibilities
- Respond to customer queries via inbound/outbound calls and emails
- Document interactions accurately using client systems
- Follow defined processes and refer to knowledge base
- Ensure customer satisfaction with prompt follow-ups
- Work in a dynamic and fast-paced environment
✨ Perks of Joining Mphasis
- Full-time role with employee benefits
- Opportunities for growth in customer support and IT services
- Collaborative work culture with a global organization
📝 How to Apply?
Interested candidates can apply online and attend the walk-in drive directly at the venue:
🔗 Apply Here: Click here to Apply for Mphasis Support Specialist Role
🔑 Summary
The Mphasis Walk-in Drive offers a great opportunity for freshers and experienced candidates to work as a Support Specialist (Voice Process) in Mangalore. If you have excellent communication skills, strong customer focus, and are comfortable with night shifts, this role is a perfect fit for you. Apply now and attend the drive between 3rd to 20th September 2025.
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